Returns and Exchange

Returns and Exchange Policy

Your Satisfaction, Our Commitment

At Perlatif Co., your complete satisfaction is at the heart of our service. If you find that your selection doesn't quite match your expectations, you are welcome to return or exchange it within 30 days of your purchase. To ensure a smooth process, please see our conditions below:

Eligibility Criteria: Your item must be in the same condition that you received it: unworn, undamaged, and in its original packaging, complete with tags. Items that do not meet this pristine standard will not be considered for return or exchange.

Refunds: If you opt for a refund, we will credit the original payment method within 5 business days post-return, excluding shipping costs.

Exchanges: Got your eye on another color or size? Let's make it happen. Email us at info@perlatif.com to start the exchange process. Exchanges are subject to item availability.

Return Shipping: You will be responsible for shipping costs when returning your item. We suggest using a traceable shipping service; Perlatif Co. cannot be responsible for items that don't make it back to us.

Special Exceptions: Please note, for hygiene and safety, certain items might not be eligible for return or exchange.

Initiate a Return/Exchange: To begin, contact us at info@perlatif.com with your order details and the reason for return or exchange. We’ll guide you through the steps to ensure a hassle-free process.

Perlatif Co. reserves the right to reject returns or exchanges that do not comply with our policies. Unauthorized returns may not be accepted.

Questions? Our customer service team at info@perlatif.com is always ready to assist you with any queries regarding our return and exchange procedures.